CORE Services
PRIVACY & SECURITY

Privacy Policy

Learn how we collect, use, and protect your personal information

Privacy Policy

Last updated: August 2026

CORE Services is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and purchase our products.

1. Information We Collect

Information you provide:

  • Email address (provided at checkout for product delivery and support)
  • Payment information (processed securely by our payment providers — we do not store card details)
  • Hardware ID (HWID) associated with your license
  • Any information you voluntarily provide when contacting support

Information collected automatically:

  • IP address and general location data
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral source

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Provide customer support and respond to inquiries
  • Enforce our Terms of Service and license agreements
  • Prevent fraud, abuse, and unauthorized use of our products
  • Send transactional emails related to your purchase
  • Improve our products and services
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Payment processors solely to complete your transaction
  • Service providers who assist in operating our platform, under confidentiality obligations
  • Law enforcement or legal authorities if required by law or to protect our rights

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and license records may be retained for up to 3 years.

5. Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our site.

7. Third-Party Links

Our site may contain links to third-party websites such as Discord. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict certain processing of your data

To exercise any of these rights, contact us using the details below.

9. Minors

Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:

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